When AI recommends, shoppers respond

GenAI platforms are reshaping product discovery, shifting shopper behaviour from ads to answers. To stay visible and trusted, brands need smarter digital strategies. Euromonitor's E-Commerce data delivers the insights to win in today’s AI-driven commerce landscape.

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The rise of AI as the new search engine

Global AI-driven referrals to retail e-commerce surged 453% in 2025 - FMCG alone grew 302%, while all other referral sources for these products rose by only 23%.

03 Global Leading FMCG Segments

 

Is AI-powered search becoming the new beauty counter?

Beauty and personal care products are leading in AI-powered product discovery, representing more than 40% of all generative AI–driven searches.

E-commerce rank doesn’t equal AI visibility

As AI-powered discovery accelerates, AI visibility is disrupting brand rankings - diverging from traditional category leaders.

09 E Commerce And Chat Checkout

 

AI commerce: A $600bn opportunity

Passport E-Commerce data forecasts AI-driven e-commerce to hit $600bn by 2028, with chat checkout set to accelerate adoption.

 

 

Explore the impact of AI commerce in your industry

Win in the new era of commerce

As shoppers increasingly turn to AI-powered search platforms for product discovery and purchasing decisions, traditional advertising models are being disrupted. Brands that maintain a clear, strategic view of the GenAI platform landscape - and understand its influence on market dynamics, competitive positioning and growth opportunities are best positioned to win in this new era of commerce.