The increase in household spending on online betting games came under the radar of the Central Bank of Brazil. The concern was that part of families’ budgets was being spent on bets (sports betting on online platforms) in an uncontrolled way, which could reduce the disposable income available for consumption (including in restaurants) and debt payment.
Delivery services took a while to be incorporated by self-service cafeterias when the pandemic began. This channel, which is traditionally associated with in-person consumption, and composed largely of small, independent players with limited financial resources, struggled to adapt to the new demands of consumers, who sought practicality and convenience without giving up a balanced and personalised meal.
Brazil has been experiencing the impacts of strong natural phenomena since 2022, alternating between La Niña and El Niño, which manifest with opposite effects across the country. While the former brought heavy rains to the Southeast and drought to the South in 2022, the latter, which started in 2023 and continued to have an impact 2024, inverted the situation.
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Self-Service Cafeterias
Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)
See all of our definitionsThis report originates from Passport, our Self-Service Cafeterias research and analysis database.
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