Self-service restaurants will register positive growth in constant value sales (at 2024 prices) over the forecast period, supported by an enduring appreciation of the affordability and convenience of this format, especially among office workers, students and older people. However, it will remain something of a niche area in the context of the wider Czech foodservice market, and its potential for significant expansion will continue to be restricted by maturity.
The lack of evolution in fulfilment methods will place self-service cafeterias at a disadvantage compared to other dining formats. Independent operators, in particular, may struggle as they rely solely on in-person visits without additional incentives to attract customers.
Health-conscious Czech consumers are increasingly seeking nutritious meal options, a trend that is reshaping the foodservice industry. To remain competitive, self-service cafeterias will need to adapt by incorporating healthier choices into their menus.
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Self-Service Cafeterias
Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)
See all of our definitionsThis report originates from Passport, our Self-Service Cafeterias research and analysis database.
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