Retail in 2024: The big picture
Retail in Mexico benefited to some extent from favourable macroeconomic conditions in 2024, including an increase in real wages and lower inflation compared to 2023. In October 2024, the Consumer Confidence Index published by the National Institute of Statistics and Geography reached its highest level since the Index was created in 2001, surpassing the record set the previous year.
Artificial intelligence spearheads innovation in Mexico’s retail landscape
Major retail players in Mexico are increasingly adopting advanced technologies to improve operational efficiency and enhance the consumer shopping experience. Among these technologies, artificial intelligence (AI) stands out as the most significant.
Investing in omnichannel capabilities is key for success
Most major retailers in Mexico are investing in e-commerce; this includes even discounter chains like Tiendas 3B, which traditionally benefit from proximity. This chain now offers home delivery through a partnership with Mercado Libre.
What next for retail?
Retail sales are expected to grow in Mexico in value terms over the forecast period, mainly because of rising purchasing power and lower inflation. Retailers are also likely to keep improving their loyalty programmes and offering discounts and promotions to attract shoppers.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail industry in Mexico with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
- Convenience Stores
- Discounters
- Hypermarkets
- Supermarkets
- Traditional Grocery Retailers
- Apparel and Footwear Specialist Retailers
- Electronics and Appliance Specialist Retailers
- Health and Beauty Specialist Retailers
- Home and Garden Specialist Retailers
- Department Stores
- Variety Stores
- Warehouse Clubs
- Direct Selling
- Homeshopping
- Vending
If you're in the Retail industry in Mexico, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail in Mexico report includes:
- Analysis of key retail trends
- Detailed segmentation of offline and online retail sales
- Historic channel sizes (retail value sales, outlet counts, and selling space)
- Company and brand market shares (retail value sales and outlet counts)
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail in Mexico?
- Which are the leading retailers in Retail in Mexico?
- How are products distributed in Retail in Mexico?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How significant are discounters and private label in Mexico?
- To what extent are sales shifting towards digital channels?
- What is the long-term outlook for bricks-and-mortar?
- How is macroeconomic and political uncertainty affecting the retail industry?
- What types of retailers are seeing the fastest growth in digital sales?
- What is the future of retail?
Retail in Mexico
Retail in 2024: The big picture
Artificial intelligence spearheads innovation in Mexico’s retail landscape
Investing in omnichannel capabilities is key for success
What next for retail?
Informal retail
Opening hours for physical retail
Seasonality
Christmas Season
Back to School
Hot Sale
Buen Fin
DISCLAIMER
Convenience Retailers in Mexico
KEY DATA FINDINGS
Leading players engage in aggressive expansion in 2024
OXXO Spin – both a loyalty programme and financial services
7-Eleven offers exclusive high-quality products as a means of differentiation
OXXO is innovating through tech to drive growth
Remaining Extra stores became Circle K
Strategic uncertainty amid potential acquisition of Seven & I by Alimentation Couche-Tard
Supermarkets in Mexico
KEY DATA FINDINGS
Increased income favours supermarkets as consumers seek high-quality fresh foods
Supercito of Chedraui occupies sweet spot between supermarket, discounter and convenience store
Independent supermarkets still relevant in Mexico’s interior
Strong competition expected for supermarkets in the short term
Sustainability as a core principle in supermarkets’ strategic planning
Focus on fresh and healthy concepts will continue to sharpen
Hypermarkets in Mexico
KEY DATA FINDINGS
Vast product offering and appealing shopping experience give hypermarkets the edge
Walmart maintains overall leadership in 2024
Click-and-collect becoming key differentiator for hypermarkets
Hypermarket players’ omnichannel strategies set to boost sales
Hypermarkets are changing their supply chains to increase efficiency and sustainability
Retailers will continue to invest in and develop private label products
Discounters in Mexico
KEY DATA FINDINGS
Competitive prices and proximity as key drivers for dynamic growth in 2024
Wal-Mart continues to dominate, expanding network and improving payment methods
Tiendas 3B becomes Mexico’s largest discounter by outlets, entering NYSE to fuel expansion
Dynamism in discounters fuelled by continued investment in tech
Discounters will continue to gain ground against small local grocers
Mexico’s economy woes may benefit discounters during forecast period
Small Local Grocers in Mexico
KEY DATA FINDINGS
Development in modern grocery channels negatively impacts small local grocers
Segalmex continues to lead a highly fragmented channel
Small local grocers play a key role in the Mexican economy
Mexican government will determine the future of small local grocers
Small local grocers will continue to play a key role despite expansion of modern channels
More stores will partner with delivery apps and expand into e-commerce
General Merchandise Stores in Mexico
KEY DATA FINDINGS
E-commerce and financial services drive interest in department stores in 2024
Variety stores sees strong growth in revenue and outlets due to value proposition
Major players in department stores make significant investments
El Puerto de Liverpool’s newest logistical platform will fuel further growth for retailer
Elektra’s exit from stock market may open opportunities for other competitors
Players to increase invest in omnichannel strategies and new outlets
Apparel and Footwear Specialists in Mexico
KEY DATA FINDINGS
Decline in production means stagnant growth for apparel and footwear specialists in 2024
Inditex sees sales rise while H&M declines despite new store openings
E-commerce sees rapid rises
New tariffs aim protect apparel in Mexico, while players invest more in tech
American retailer TJ Maxx to open in Mexico, as players increase social media participation
El Puerto de Liverpool acquires Nordstrom, and second-hand trend accelerates
Appliances and Electronics Specialists in Mexico
KEY DATA FINDINGS
Appliances and electronics among most-bought products during promotional seasons
iShop and Steren continue to rise
RadioShack keeps closing stores but grows revenue
New imports tariffs imposed by US may affect exports of appliances and electronics
Innovation and increasing competition from Asian markets as two biggest challenges for appliances
Customer experience and sustainability will play a key role
Home Products Specialists in Mexico
KEY DATA FINDINGS
Pet stores continues to rise though +Kota goes bankrupt
Home Depot grows in Mexico despite decline in global sales
Mexico’s emergence as furniture exporter fuels home furnishings, and e-commerce gains traction
Nearshoring will help hardware expand in Mexico, as home products faces competitive threats from other channels
Casaideas leverages resources from The Home Store
Increase in local production of pet food may increase sales for pet stores, and sustainability remains key concern
Health and Beauty Specialists in Mexico
KEY DATA FINDINGS
Pharmacies enjoys growth in revenue and outlets in 2024
Domestic and multinational beauty specialists complement each other
GNC invests in AI platforms to optimise supply chain
Consumers will prioritise natural and sustainable products as pharmacies continues to rise
Pharmacy Farmacias del Ahorro set to launch fintech in 2025
Grupo Axo to bring cosmetics store Ulta Beauty to Mexico, while e-commerce expands
Vending in Mexico
KEY DATA FINDINGS
Boom in tourism and improved economic conditions support growth for vending in 2024
Competitive landscape remains highly consolidated
Touchless technology and electronic payment methods help drive expansion
Current value rises to continue throughout forecast period
Increased investment in smart vending machines
Vending still holds high potential for future growth
Direct Selling in Mexico
KEY DATA FINDINGS
Sales increase as number of direct selling agents continues to fall
Companies invest further in omnichannel strategies
Health and beauty and fashion dominate sales in direct selling
Further growth in sales will be seen amid continued falls in number of agents
Sustainability to remain in sharp focus
Health and beauty and fashion will continue to lead direct selling in Mexico during forecast period
Retail E-Commerce in Mexico
KEY DATA FINDINGS
Promotional seasons key to growth in retail e-commerce in Mexico
Mercado Libre and Amazon continue to lead Mexico’s e-commerce landscape
Shein and Temu will now pay added tax for all imports into the country, and local consumers gain trust in online payments
E-commerce will continue to expand thanks to digital innovation
Tariffs imposed by US government may boost local e-commerce growth
Local retailers invest more to gain traction in e-commerce sales
The following categories and subcategories are included:
Retail
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- Convenience Stores
- Forecourt Retailers
- Supermarkets
- Hypermarkets
- Discounters
- Warehouse Clubs
- Food/Drink/Tobacco Specialists
- Small Local Grocers
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- Department Stores
- Variety Stores
- Apparel and Footwear Specialists
- Appliances and Electronics Specialists
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- Home Improvement and Gardening Stores
- Homewares and Home Furnishing Stores
- Pet Shops and Superstores
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- Beauty Specialists
- Pharmacies
- Optical Goods Stores
- Health and Personal Care Stores
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- Bags and Luggage Specialists
- Jewellery and Watch Specialists
- Sports Goods Stores
- Traditional Toys and Games Stores
- Other Non-Grocery Retailers
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- Fashion Vending
- Health and Beauty Vending
- Appliances and Electronics Vending
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- Alcoholic Drinks Vending
- Hot Drinks Vending
- Soft Drinks Vending
- Tobacco Products Vending
- Foods Vending
- Home Products Vending
- Other Products Vending
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- Apparel and Footwear Direct Selling
- Personal Accessories Direct Selling
- Eyewear Direct Selling
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- Beauty and Personal Care Direct Selling
- Consumer Health Direct Selling
- Tissue and Hygiene Direct Selling
- Appliances and Electronics Direct Selling
- Drinks and Tobacco Direct Selling
- Foods Direct Selling
- Home Products Direct Selling
- Other Products Direct Selling
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail
Retail is the sale of new and used goods to consumers from a business for personal or household consumption from retail outlets, kiosks, market stalls, vending, direct selling and e-commerce. Retail is the aggregation of Retail Offline and Retail E-Commerce. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts. Also excludes fuel sales, foodservice sales, rental transactions, and wholesale sales (e.g. Cash and Carry). Sales value excluding or including VAT/Sales Tax. Retail also excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, i.e. retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer that is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retail.
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
- Track key industry trends, opportunities and threats
- Inform your marketing, brand, strategy and market development, sales and supply functions
This report originates from Passport, our Retail research and analysis database.
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