Retail in 2024: The big picture
Retail in Canada saw some big changes in 2024, due to a mix of new technology, shifting consumer habits and the economy. One of the key developments saw Canadian retailers embrace artificial intelligence (AI) and automation.
Seamless shopping with the rise of omnichannel experiences in retail in 2024
One of the key trends shaping the Canadian retail landscape in 2024 was the rise of omnichannel shopping experiences. As Canadians increasingly seek convenience and flexibility, retailers have responded by creating seamless integrations between their online and brick-and-mortar operations.
Health and wellness takes centre stage in 2024
Another significant trend impacting the Canadian retail landscape in 2024 was the increased focus on health and wellness. With consumers becoming more health-conscious than ever, retailers are adapting their offerings to cater to this growing demand.
What next for retail?
The outlook for retail is poised to be shaped by several transformative trends that respond to evolving consumer expectations and technological advancements. One of the most prominent developments is the continued integration of advanced technologies, particularly artificial intelligence (AI) and augmented reality (AR), into the shopping experience.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail industry in Canada with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
- Convenience Stores
- Discounters
- Hypermarkets
- Supermarkets
- Traditional Grocery Retailers
- Apparel and Footwear Specialist Retailers
- Electronics and Appliance Specialist Retailers
- Health and Beauty Specialist Retailers
- Home and Garden Specialist Retailers
- Department Stores
- Variety Stores
- Warehouse Clubs
- Direct Selling
- Homeshopping
- Vending
If you're in the Retail industry in Canada, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail in Canada report includes:
- Analysis of key retail trends
- Detailed segmentation of offline and online retail sales
- Historic channel sizes (retail value sales, outlet counts, and selling space)
- Company and brand market shares (retail value sales and outlet counts)
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail in Canada?
- Which are the leading retailers in Retail in Canada?
- How are products distributed in Retail in Canada?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How significant are discounters and private label in Canada?
- To what extent are sales shifting towards digital channels?
- What is the long-term outlook for bricks-and-mortar?
- How is macroeconomic and political uncertainty affecting the retail industry?
- What types of retailers are seeing the fastest growth in digital sales?
- What is the future of retail?
Retail in Canada
Retail in 2024: The big picture
Seamless shopping with the rise of omnichannel experiences in retail in 2024
Health and wellness takes centre stage in 2024
What next for retail?
Informal retail
Opening hours for physical retail
Seasonality
New Year’s Day
Valentine’s Day
Easter
Mother’s Day
Father’s Day
Canada Day
Back-to-School
Thanksgiving
Halloween
Black Friday
Cyber Monday
Christmas
Boxing Day
DISCLAIMER
Convenience Retailers in Canada
KEY DATA FINDINGS
Impact of inflation on impulse buying and product choices
Digital expansion and the struggles of independent retailers
Hybrid grocery-foodservice stores gain popularity
Evolving consumer demand for digital and contactless services
Increasing focus on fresh, healthy food offerings
Sustainability as a driver of customer loyalty
Supermarkets in Canada
KEY DATA FINDINGS
Pressure on mid-range supermarkets amid high consumer price-sensitivity
Expansion of speciality and organic-orientated supermarkets
Growing focus on omnichannel shopping as supermarkets respond to key retail trends
Shifts in consumer loyalty and private label dynamism anticipated in the forecast period
Rise of speciality stores with a focus on wellbeing and sustainability
Omnichannel expansion and technological investments to provide impetus to supermarkets
Hypermarkets in Canada
KEY DATA FINDINGS
Higher demand for one-stop shopping provides a competitive edge for hypermarkets
Strategic expansion plans add dynamism to the competitive landscape
A shift towards online and in-store integration shapes company strategies
One-stop shopping to continue to win over Canadian consumers to hypermarkets
Investments in digital and e-commerce integration to develop the channel
Store experience enhancements to lure consumers into outlets
Discounters in Canada
KEY DATA FINDINGS
Value-focused and price-sensitive consumers shape the performance of discounters
Competitive pressures, improving logistics and store expansion
Stronger focus on private label products to cater to cash-strapped Canadian households
Consumers to shift towards discounters in search of value for money
Expansion of private label products to remain a key trend in discounters
Ongoing store network growth and supply chain optimisation to give discounters an edge in a changing competitive arena
Small Local Grocers in Canada
KEY DATA FINDINGS
Small local grocers struggle amid strong competition
Local and organic products act as points of differentiation
The adoption of digitalisation and e-commerce gains momentum among small local grocers
More of a focus on speciality and other niches in order to remain competitive
Adapting to digital trends to grow in importance as a strategy
Challenges in competing on price and variety
General Merchandise Stores in Canada
KEY DATA FINDINGS
Department stores struggle to maintain foot traffic amid changing consumer preferences
Variety stores enjoy rising popularity as inflationary pressure fosters price-sensitivity
Store closures and market exits exert strong pressure on department stores
Luxury segment offers growth opportunities in department stores
Expansion into new product categories to increase the appeal of variety stores
Variety stores players to balance rising costs with meeting consumer expectations
Apparel and Footwear Specialists in Canada
KEY DATA FINDINGS
Return of in-store shopping amid robust e-commerce competition
Pressure on mid-tier retailers sees store closures
Sustainability and ethical fashion gain weight in apparel and footwear
Ongoing shift towards omnichannel shopping
The trend for sustainable and ethical fashion is set to gain momentum
Premium and athleisure ranges offer growth avenues for apparel and footwear specialists
Appliances and Electronics Specialists in Canada
KEY DATA FINDINGS
Post-pandemic downturn and shifts in consumer spending
More intense competition increases the pressure on smaller players
Slow recovery for big-ticket consumer appliances hits specialist retailers
Gradual recovery and a focus on refurbished products
Expansion of smart home and connected devices is set to provide dynamism
Sustainability and energy-efficiency remain key sales drivers
Home Products Specialists in Canada
KEY DATA FINDINGS
Pet shops and superstores push growth opportunities through services and experiential retail
Homewares and home furnishing stores suffer from post-pandemic slowdown in spending on higher-end furniture
Ikea adapts as e-commerce platforms challenge homewares and home furnishing stores
Pet shops and superstores to perform well despite challenges from e-commerce and subscription models
Home improvement and gardening stores to see a stable demand due to maintenance and small repair needs
Growing interest in sustainable and ethical home furnishing
Health and Beauty Specialists in Canada
KEY DATA FINDINGS
Beauty specialists see a demand for premium products and experiential shopping
Pharmacies expand their services to cover healthcare gaps
Beauty specialists face competition from e-commerce and niche players
Growth in personalised beauty solutions to add impetus to beauty specialists
Pharmacies to benefit from online prescription services and digital platforms
Pharmacies as community health hubs
Vending in Canada
KEY DATA FINDINGS
Reduced foot traffic and a preference for fresh food stall vending’s recovery
Vending develops its offer of healthier products
Rise of smart vending technology
Expansion of smart vending and cashless payments to cater to a young and dynamic audience
Health-conscious consumers to drive changing vending offer
Foot traffic challenges to remain constant in vending
Direct Selling in Canada
KEY DATA FINDINGS
Consumer return to in-store retail exerts pressure on direct selling
Traditional direct selling models lose momentum
Rising focus on wellness and skin care
Shift to digital selling and social commerce to accelerate in the short to medium term
Focus on health and wellness products to continue to stimulate growth opportunities
The struggle continues for traditional face-to-face models
Retail E-Commerce in Canada
KEY DATA FINDINGS
Post-pandemic stabilisation of the shift to retail e-commerce
The competitive landscape intensifies yet consolidation is visible
Rise of grocery e-commerce and fast delivery services
Omnichannel integration and seamless shopping experiences offer a competitive edge
Expansion of online platforms for fast fashion and more niche product areas
Sustainability and ethical e-commerce to exert a growing influence on consumer choices
The following categories and subcategories are included:
Retail
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- Convenience Stores
- Forecourt Retailers
- Supermarkets
- Hypermarkets
- Discounters
- Warehouse Clubs
- Food/Drink/Tobacco Specialists
- Small Local Grocers
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- Department Stores
- Variety Stores
- Apparel and Footwear Specialists
- Appliances and Electronics Specialists
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- Home Improvement and Gardening Stores
- Homewares and Home Furnishing Stores
- Pet Shops and Superstores
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- Beauty Specialists
- Pharmacies
- Optical Goods Stores
- Health and Personal Care Stores
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- Bags and Luggage Specialists
- Jewellery and Watch Specialists
- Sports Goods Stores
- Traditional Toys and Games Stores
- Other Non-Grocery Retailers
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- Fashion Vending
- Health and Beauty Vending
- Appliances and Electronics Vending
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- Alcoholic Drinks Vending
- Hot Drinks Vending
- Soft Drinks Vending
- Tobacco Products Vending
- Foods Vending
- Home Products Vending
- Other Products Vending
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- Apparel and Footwear Direct Selling
- Personal Accessories Direct Selling
- Eyewear Direct Selling
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- Beauty and Personal Care Direct Selling
- Consumer Health Direct Selling
- Tissue and Hygiene Direct Selling
- Appliances and Electronics Direct Selling
- Drinks and Tobacco Direct Selling
- Foods Direct Selling
- Home Products Direct Selling
- Other Products Direct Selling
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail
Retail is the sale of new and used goods to consumers from a business for personal or household consumption from retail outlets, kiosks, market stalls, vending, direct selling and e-commerce. Retail is the aggregation of Retail Offline and Retail E-Commerce. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts. Also excludes fuel sales, foodservice sales, rental transactions, and wholesale sales (e.g. Cash and Carry). Sales value excluding or including VAT/Sales Tax. Retail also excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, i.e. retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer that is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retail.
See all of our definitionsWhy buy this report?
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This report originates from Passport, our Retail research and analysis database.
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