Retail in 2024: the big picture
In 2024, retail in Vietnam saw positive growth across most channels, driven by improved economic performance and a significant rise in both inbound and local tourism. The country welcomed substantially more visitors than the previous years, supporting sales in modern retail outlets such as convenience stores, hypermarkets, supermarkets, general merchandise stores, and apparel and footwear specialists in popular tourist destinations and major cities including Hanoi, Da Nang, and Ho Chi Minh City.
New regulations for retail ecommerce
Although Vietnam is projected achieved a higher GDP by the end of 2024 compared to 2023, people are becoming more cautious in their spending, particularly on non-essential items. Shoppers increasingly look for substantial discounts or wait for special deals during company livestreams rather than buying through traditional retail channels.
Retailers increase focus on Gen Z and younger generations
Retailers in Vietnam continue to target young consumers by introducing new products and enhancing the overall shopping experience, with a view to attracting Generation Z. Saigon Union of Trading Cooperatives, for example, has developed the 2,500 m² Co.
What next for retail?
Retail in Vietnam is expected to see strong and steady growth during the forecast period, underpinned by an improved economic outlook and an increasingly modern lifestyle among younger generations such as Gen Z. The country’s GDP is projected to grow substantially in 2025 and in 2026, which will lead to higher incomes and a greater preference for shopping at department and variety stores rather than waiting for discounts offered by ecommerce and manufacturers.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail industry in Vietnam with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
- Convenience Stores
- Discounters
- Hypermarkets
- Supermarkets
- Traditional Grocery Retailers
- Apparel and Footwear Specialist Retailers
- Electronics and Appliance Specialist Retailers
- Health and Beauty Specialist Retailers
- Home and Garden Specialist Retailers
- Department Stores
- Variety Stores
- Warehouse Clubs
- Direct Selling
- Homeshopping
- Vending
If you're in the Retail industry in Vietnam, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail in Vietnam report includes:
- Analysis of key retail trends
- Detailed segmentation of offline and online retail sales
- Historic channel sizes (retail value sales, outlet counts, and selling space)
- Company and brand market shares (retail value sales and outlet counts)
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail in Vietnam?
- Which are the leading retailers in Retail in Vietnam?
- How are products distributed in Retail in Vietnam?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How significant are discounters and private label in Vietnam?
- To what extent are sales shifting towards digital channels?
- What is the long-term outlook for bricks-and-mortar?
- How is macroeconomic and political uncertainty affecting the retail industry?
- What types of retailers are seeing the fastest growth in digital sales?
- What is the future of retail?
Retail in Vietnam
Retail in 2024: the big picture
New regulations for retail ecommerce
Retailers increase focus on Gen Z and younger generations
What next for retail?
Informal retail
Opening hours for physical retail
Seasonality
Vietnamese Lunar New Year (Tet)
Black Friday
Double Digit Sales Days
DISCLAIMER
Convenience Retailers in Vietnam
KEY DATA FINDINGS
Convenience stores sees continued growth in 2024
Investment in expansion and RTE offerings
Collaborations and mobile apps aim to attract more customers
Convenience stores will continue to rise
Competition set to intensify
Players will continue to target young consumers
Supermarkets in Vietnam
KEY DATA FINDINGS
Robust growth for supermarkets continues in 2024
Masan Consumer and AEON pursue diversified expansion
Central Retail expands Mini go! concept
Supermarkets to see sustained growth
Further expansion into suburban and rural areas
Rising prevalence of supermarkets in mixed-use developments
Hypermarkets in Vietnam
KEY DATA FINDINGS
Hypermarkets shows robust gains in 2024
AEON expands amid strong competition
Integrated retail complexes drive channel appeal
Economic indicators support further growth for hypermarkets
Innovation shapes strategies for hypermarket players
Expansion into new areas underpins resilience
Small Local Grocers in Vietnam
KEY DATA FINDINGS
Modern retailers limit growth for small local grocers
Players pursue strategies to attract more customers
Online channels boost small local grocers’ sales
Steady performance faces slowing momentum
Innovation remains crucial for reaching broader audiences
Fragmentation persists amid independent ownership
General Merchandise Stores in Vietnam
KEY DATA FINDINGS
General merchandise stores sees sustained growth
AEON remains overall leader in 2024
Chained variety stores record strong performance
General merchandise stores anticipate a robust future
Increased investment in innovation
Retail e-commerce continues to challenge general merchandise stores
Apparel and Footwear Specialists in Vietnam
KEY DATA FINDINGS
Apparel and footwear specialists suffers slowed growth
International labels gain strength as local brands battle competition
Financial pressures force store closures and online pivots
Online sales and sustainability drive strategic approaches
Encouraging signs for recovery
Strengthening customer bonds in a digital era
Appliances and Electronics Specialists in Vietnam
KEY DATA FINDINGS
A modest rebound for appliances and electronics specialists
Mobile World JSC continues its consolidation
FPT moves into consumer appliances and Nguyenkim focuses on store innovation
A path to recovery in a dynamic climate
Online sales to keep on gaining ground
Rising competition in an evolving market
Home Products Specialists in Vietnam
KEY DATA FINDINGS
Steady demand seen under challenging conditions
Pet shops and superstores edge towards maturity
Growing appeal of second-hand goods
Positive outlook for home products specialists
A fragmented competitive landscape
E-commerce and omnichannel strategies gain traction
Health and Beauty Specialists in Vietnam
KEY DATA FINDINGS
Positive performance from health and beauty specialists in 2024
FPT Corps broadens Long Chau’s presence nationwide
Gradual recovery in beauty specialists’ store numbers
Economic growth and tourism to boost future performance
E-commerce set to outpace store-based retail
Retailers emphasise innovation to woo consumers
Vending in Vietnam
Vending remains negligible in Vietnam
Rising popularity of vending machines in public places
Vending will start to grow though will remain negligible for the forecast period
Direct Selling in Vietnam
KEY DATA FINDINGS
Rebound for direct selling in 2024
Herbalife retains overall leadership
Wider distribution channels and cancelled licences
Gradual recovery amid economic change
Government regulations bolster consumer trust
Heightened competition to test direct sellers
Retail E-Commerce in Vietnam
KEY DATA FINDINGS
Retail e-commerce extends strong growth in 2024
TikTok secures foothold in Vietnam
New regulations shape 2024 retail ecommerce
Forecasts point to ongoing expansion
Stricter taxation and cross-border measures
Competitive strategies and AI adoption
The following categories and subcategories are included:
Retail
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- Convenience Stores
- Forecourt Retailers
- Supermarkets
- Hypermarkets
- Discounters
- Warehouse Clubs
- Food/Drink/Tobacco Specialists
- Small Local Grocers
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- Department Stores
- Variety Stores
- Apparel and Footwear Specialists
- Appliances and Electronics Specialists
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- Home Improvement and Gardening Stores
- Homewares and Home Furnishing Stores
- Pet Shops and Superstores
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- Beauty Specialists
- Pharmacies
- Optical Goods Stores
- Health and Personal Care Stores
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- Bags and Luggage Specialists
- Jewellery and Watch Specialists
- Sports Goods Stores
- Traditional Toys and Games Stores
- Other Non-Grocery Retailers
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- Fashion Vending
- Health and Beauty Vending
- Appliances and Electronics Vending
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- Alcoholic Drinks Vending
- Hot Drinks Vending
- Soft Drinks Vending
- Tobacco Products Vending
- Foods Vending
- Home Products Vending
- Other Products Vending
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- Apparel and Footwear Direct Selling
- Personal Accessories Direct Selling
- Eyewear Direct Selling
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- Beauty and Personal Care Direct Selling
- Consumer Health Direct Selling
- Tissue and Hygiene Direct Selling
- Appliances and Electronics Direct Selling
- Drinks and Tobacco Direct Selling
- Foods Direct Selling
- Home Products Direct Selling
- Other Products Direct Selling
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail
Retail is the sale of new and used goods to consumers from a business for personal or household consumption from retail outlets, kiosks, market stalls, vending, direct selling and e-commerce. Retail is the aggregation of Retail Offline and Retail E-Commerce. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts. Also excludes fuel sales, foodservice sales, rental transactions, and wholesale sales (e.g. Cash and Carry). Sales value excluding or including VAT/Sales Tax. Retail also excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, i.e. retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer that is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retail.
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
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This report originates from Passport, our Retail research and analysis database.
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