Consumer foodservice in 2024: The big picture
In 2024, consumer foodservice in the UK remained below pre-pandemic levels in terms of outlet numbers and transactions. However, value sales had already fully recovered the previous year, driven by a surge in prices.
2024 key trends
2024 was marked by several key trends. As the consumer foodservice landscape continued to evolve, consumers became increasingly focused on obtaining value for money.
Competitive landscape
McDonald’s, JD Wetherspoon, and Greggs maintained their leadership in 2024, benefiting from their ability to adapt to changing consumer demands, especially during the cost-of-living crisis. For instance, McDonald’s and Greggs focused on value-driven consumer preferences during the year with menu innovations such as the Philly Cheese Stack and BBQ Crispy Chicken Burgers.
Independent foodservice developments
In 2024, chained operators continued to lead growth within consumer foodservice in the UK. Chains benefit from their ability to leverage economies of scale, innovate their menus, and enhance customer engagement through loyalty programmes.
What next for consumer foodservice?
Consumer foodservice in the UK is expected to experience further growth over the forecast period, driven by an increasing number of transactions as inflation eases. Limited-service restaurants will continue to diversify menus to include more plant-based, health-conscious, and sustainable options to meet evolving consumer preferences.
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Overview:
Understand the latest market trends and future growth opportunities for the Consumer Foodservice industry in United Kingdom with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
- Cafés/Bars
- Full-Service Restaurants
- Limited-Service Restaurants
- Self-Service Cafeterias
- Street Stalls/Kiosks
- Consumer Foodservice by Location
If you're in the Consumer Foodservice industry in United Kingdom, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Consumer Foodservice in United Kingdom report includes:
- Analysis of key supply-side and demand trends
- Detailed segmentation of international and local products
- Historic volume and value sizes, company and brand market shares
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Consumer Foodservice in United Kingdom?
- Which are the leading brands in Consumer Foodservice in United Kingdom?
- How are multinational and local operators competing and expanding in United Kingdom?
- How are consumer lifestyle trends and eating habits shaping Consumer Foodservice in United Kingdom?
- How is the Consumer Foodservice industry adapting to a post-COVID-19 market environment? Where are the opportunities amidst the challenges?
- How significant are health considerations in shaping the future of Consumer Foodservice in United Kingdom? Which of these trends hold the greatest potential demand?
- Where is future growth expected to be most dynamic?
Consumer Foodservice in the United Kingdom
Consumer foodservice in 2024: The big picture
2024 key trends
Competitive landscape
Independent foodservice developments
What next for consumer foodservice?
DISCLAIMER
Cafés/Bars in the United Kingdom
KEY DATA FINDINGS
Specialist coffee and tea shops and juice/smoothie bars lead growth
Menu innovations and loyalty programmes are key to driving growth
Value focus at the forefront of players’ strategies
Forecast period growth to remain slow but steady
The evolution of takeaway, delivery, drive-through and in-store experiences
Further rise of healthy eating and sustainability to remain important influence
Full-Service Restaurants in the United Kingdom
KEY DATA FINDINGS
Value growth of full-service restaurants mainly driven by high prices
Chains benefit from loyal consumer base and fewer difficulties with operating costs than independent outlets
Brands utilise different strategies as consumers demand value for money
Uncertain future for full-service restaurants in the UK
Delivery and takeaway set to record further sales growth via full-service restaurants
Competition from limited-service restaurants
Limited-Service Restaurants in the United Kingdom
KEY DATA FINDINGS
Cost-conscious dining in the UK: The continued rise of limited-service restaurants
Asian and Latin American options grow from a low base
Intense competition among third-party delivery services
Broadening consumer reach: Adopting a multi-channel approach and expanding menu offerings
Delivery set to drive growth, while eat-in will face further challenges
Sustainability and eco-consciousness will remain key focus areas
Self-Service Cafeterias in the United Kingdom
KEY DATA FINDINGS
Positive performance by self-service cafeterias in 2024
Self-service cafeterias adapt to changing consumer demands
Value-for-money offer remains attractive to consumers
Further value growth for self-service cafeterias, despite return to outlet declines
Brands set to meet different consumer needs
Sustainability set to remain a priority across self-service cafeterias
Street Stalls/Kiosks in the United Kingdom
KEY DATA FINDINGS
Positive performance for street stalls/kiosks driven by convenience and affordability
Street stalls/kiosks remain attractive to consumers by offering value for money
Unique experiences and collaborations boost brand appeal
Positive outlook for street stalls/kiosks over the forecast period
Growth potential and innovation for street stalls/kiosks offering delivery
Channel is embracing innovation and sustainability for a premium future
Consumer Foodservice By Location in the United Kingdom
KEY DATA FINDINGS
Tourism recovery drives growth in travel, lodging, and retail foodservice locations
Travel and retail locations lead growth, while leisure remains flat
Value for money drives demand across key consumer foodservice locations
Technology integration will continue to reshape dining experiences
Consumer foodservice through travel set for further growth
Generation Z to help shape the future of consumer foodservice
The following categories and subcategories are included:
Consumer Foodservice
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- Chained Consumer Foodservice
- Independent Consumer Foodservice
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- Chained Cafés/Bars
- Independent Cafés/Bars
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- Chained Bars/Pubs
- Independent Bars/Pubs
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- Chained Cafés
- Independent Cafés
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- Chained Juice/Smoothie Bars
- Independent Juice/Smoothie Bars
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- Chained Specialist Coffee and Tea Shops
- Independent Specialist Coffee and Tea Shops
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- Chained Full-Service Restaurants
- Independent Full-Service Restaurants
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- Chained Asian Full-Service Restaurants
- Independent Asian Full-Service Restaurants
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- Chained European Full-Service Restaurants
- Independent European Full-Service Restaurants
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- Chained Latin American Full-Service Restaurants
- Independent Latin American Full-Service Restaurants
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- Chained Middle Eastern Full-Service Restaurants
- Independent Middle Eastern Full-Service Restaurants
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- Chained North American Full-Service Restaurants
- Independent North American Full-Service Restaurants
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- Chained Pizza Full-Service Restaurants
- Independent Pizza Full-Service Restaurants
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- Chained Other Full-Service Restaurants
- Independent Other Full-Service Restaurants
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- Chained Limited-Service Restaurants
- Independent Limited-Service Restaurants
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- Chained Asian Limited-Service Restaurants
- Independent Asian Limited-Service Restaurants
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- Chained Bakery Products Limited-Service Restaurants
- Independent Bakery Products Limited-Service Restaurants
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- Chained Burger Limited-Service Restaurants
- Independent Burger Limited-Service Restaurants
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- Chained Chicken Limited-Service Restaurants
- Independent Chicken Limited-Service Restaurants
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- Chained Convenience Stores Limited-Service Restaurants
- Independent Convenience Stores Limited-Service Restaurants
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- Chained Fish Limited-Service Restaurants
- Independent Fish Limited-Service Restaurants
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- Chained Ice Cream Limited-Service Restaurants
- Independent Ice Cream Limited-Service Restaurants
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- Chained Latin American Limited-Service Restaurants
- Independent Latin American Limited-Service Restaurants
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- Chained Middle Eastern Limited-Service Restaurants
- Independent Middle Eastern Limited-Service Restaurants
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- Chained Pizza Limited-Service Restaurants
- Independent Pizza Limited-Service Restaurants
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- Chained Other Limited-Service Restaurants
- Independent Other Limited-Service Restaurants
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- Chained Self-Service Cafeterias
- Independent Self-Service Cafeterias
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- Chained Street Stalls/Kiosks
- Independent Street Stalls/Kiosks
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- Consumer Foodservice Through Standalone
- Consumer Foodservice Through Leisure
- Consumer Foodservice Through Retail
- Consumer Foodservice Through Lodging
- Consumer Foodservice Through Travel
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- Takeaway Online Ordering
- Takeaway Offline Ordering
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- First-Party Delivery Services
- Third-Party Delivery Services
- Delivery Offline Ordering
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- Drive-Through
- Eat-In
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- Takeaway Online Ordering
- Delivery Online Ordering
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- Takeaway Offline Ordering
- Delivery Offline Ordering
- Drive-Through
- Eat-in
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Consumer Foodservice
Consumer foodservice is composed of cafés/bars, full-service restaurants, limited-service restaurants, self-service cafeterias and street stalls/kiosks.
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This report originates from Passport, our Consumer Foodservice research and analysis database.
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