Consumer foodservice in 2024: The big picture
Consumer foodservice in Australia, particularly cafés/pubs, faces a complex landscape of challenges. While the nation's strong coffee culture persists, economic pressures and changing consumer habits are reshaping the local industry.
2024 key trends
One of the headlining trends of the year has been inflation and how it has impacted consumer purchasing decisions. In 2024, inflation grew at a slower rate than 2023, moving closer to the 2-3% target set by the Reserve Bank of Australia (RBA).
Competitive landscape
In 2024, chained limited-service restaurants such as McDonald’s, KFC, Hungry Jack’s and Domino’s Pizza continued to lead consumer foodservice in Australia. With a strong and established brand presence in the minds of consumers and thousands of outlets between them, it has become difficult for other brands to compete to the same extent.
Independent foodservice developments
For independent foodservice businesses, 2024 was about recovery with some signs that the economic conditions in Australia were starting to improve and consumers could start spending with greater freedom towards the end of the year. However, sales growth through independent consumer foodservice remained fairly weak in 2024.
What next for consumer foodservice?
Consumer foodservice in Australia is predicted to experience a positive performance, with value sales (at constant 2024 prices) set to record growth over much of the forecast period. Meanwhile, the number of transactions and outlets is set to improve throughout.
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Overview:
Understand the latest market trends and future growth opportunities for the Consumer Foodservice industry in Australia with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
- Cafés/Bars
- Full-Service Restaurants
- Limited-Service Restaurants
- Self-Service Cafeterias
- Street Stalls/Kiosks
- Consumer Foodservice by Location
If you're in the Consumer Foodservice industry in Australia, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Consumer Foodservice in Australia report includes:
- Analysis of key supply-side and demand trends
- Detailed segmentation of international and local products
- Historic volume and value sizes, company and brand market shares
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Consumer Foodservice in Australia?
- Which are the leading brands in Consumer Foodservice in Australia?
- How are multinational and local operators competing and expanding in Australia?
- How are consumer lifestyle trends and eating habits shaping Consumer Foodservice in Australia?
- How is the Consumer Foodservice industry adapting to a post-COVID-19 market environment? Where are the opportunities amidst the challenges?
- How significant are health considerations in shaping the future of Consumer Foodservice in Australia? Which of these trends hold the greatest potential demand?
- Where is future growth expected to be most dynamic?
Consumer Foodservice in Australia
Consumer foodservice in 2024: The big picture
2024 key trends
Competitive landscape
Independent foodservice developments
What next for consumer foodservice?
DISCLAIMER
Cafés/Bars in Australia
KEY DATA FINDINGS
Cafés/bars struggles to recover amid shrinking expenditure
Rising demand for healthy, nutritional and convenient menu options
Café operators adapt to premium offerings and enhanced experiences
Improving economy set to drive growth, while personalisation will become increasingly important as players vie for share in competitive market
Value-driven focus in offerings is set to help fuel demand
Digitalisation will play crucial role in consumer engagement, alongside personalised promotions
Full-Service Restaurants in Australia
KEY DATA FINDINGS
Full-service restaurants faces challenging times as consumers reduce spending
Asian full-service restaurants develop in line with evolving consumer tastes
Eat-in is major focus for full-service operators
Boost to consumer spending expected as interest rates are finally cut
Eat-in to remain a key feature of full-service restaurants
Greater focus on Generation Z and their needs as consumers
Limited-Service Restaurants in Australia
KEY DATA FINDINGS
Transactions continue to fall amid reduced lower foot traffic as consumers struggle with cost of living
New product development and loyalty drive competitive landscape
Consumers reduce reliance on delivery services to help save on costs
Consumer spending set to rise over forecast period as economy recovers
Delivery online ordering set to regain growth momentum
Plant-based and vegetarian options can help brands stand out in competitive industry
Self-Service Cafeterias in Australia
KEY DATA FINDINGS
Decline in consumer foot traffic impacts performance of self-service cafeterias
Limited scope of the channel sees Ikea as dominant player in local market
Value for money support’s Ikea’s leadership
Improving economic conditions to support future sales, but channel will continue to have limited reach
Opportunities for growth through product and channel expansion
Ikea’s value-for-money approach suits current economic landscape
Street Stalls/Kiosks in Australia
KEY DATA FINDINGS
Increase in festivals and community events boosts growth of street stalls/kiosks
Channel at risk of saturation as new independent operators open
Premium positioning sets street stalls/kiosks apart from other channels
Independent street stalls/kiosks to outpace value growth of chained competitors
Face-to-face sales to remain key for street stalls/kiosks but delivery still important
Unique offers are vital as landscape becomes increasingly saturated
Consumer Foodservice By Location in Australia
KEY DATA FINDINGS
Growth of drive-through with technological innovations supports standalone locations
Consumer foodservice through lodging, leisure and travel demonstrates resilience
Foodservice through retail continues to expand as consumers increasingly prioritise affordability and convenience
Digitalisation set to create a more data-driven foodservice landscape
Convenience and affordability will continue to be growth pillars
The following categories and subcategories are included:
Consumer Foodservice
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- Chained Consumer Foodservice
- Independent Consumer Foodservice
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- Chained Cafés/Bars
- Independent Cafés/Bars
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- Chained Bars/Pubs
- Independent Bars/Pubs
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- Chained Cafés
- Independent Cafés
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- Chained Juice/Smoothie Bars
- Independent Juice/Smoothie Bars
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- Chained Specialist Coffee and Tea Shops
- Independent Specialist Coffee and Tea Shops
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- Chained Full-Service Restaurants
- Independent Full-Service Restaurants
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- Chained Asian Full-Service Restaurants
- Independent Asian Full-Service Restaurants
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- Chained European Full-Service Restaurants
- Independent European Full-Service Restaurants
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- Chained Latin American Full-Service Restaurants
- Independent Latin American Full-Service Restaurants
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- Chained Middle Eastern Full-Service Restaurants
- Independent Middle Eastern Full-Service Restaurants
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- Chained North American Full-Service Restaurants
- Independent North American Full-Service Restaurants
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- Chained Pizza Full-Service Restaurants
- Independent Pizza Full-Service Restaurants
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- Chained Other Full-Service Restaurants
- Independent Other Full-Service Restaurants
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- Chained Limited-Service Restaurants
- Independent Limited-Service Restaurants
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- Chained Asian Limited-Service Restaurants
- Independent Asian Limited-Service Restaurants
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- Chained Bakery Products Limited-Service Restaurants
- Independent Bakery Products Limited-Service Restaurants
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- Chained Burger Limited-Service Restaurants
- Independent Burger Limited-Service Restaurants
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- Chained Chicken Limited-Service Restaurants
- Independent Chicken Limited-Service Restaurants
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- Chained Convenience Stores Limited-Service Restaurants
- Independent Convenience Stores Limited-Service Restaurants
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- Chained Fish Limited-Service Restaurants
- Independent Fish Limited-Service Restaurants
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- Chained Ice Cream Limited-Service Restaurants
- Independent Ice Cream Limited-Service Restaurants
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- Chained Latin American Limited-Service Restaurants
- Independent Latin American Limited-Service Restaurants
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- Chained Middle Eastern Limited-Service Restaurants
- Independent Middle Eastern Limited-Service Restaurants
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- Chained Pizza Limited-Service Restaurants
- Independent Pizza Limited-Service Restaurants
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- Chained Other Limited-Service Restaurants
- Independent Other Limited-Service Restaurants
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- Chained Self-Service Cafeterias
- Independent Self-Service Cafeterias
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- Chained Street Stalls/Kiosks
- Independent Street Stalls/Kiosks
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- Consumer Foodservice Through Standalone
- Consumer Foodservice Through Leisure
- Consumer Foodservice Through Retail
- Consumer Foodservice Through Lodging
- Consumer Foodservice Through Travel
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- Takeaway Online Ordering
- Takeaway Offline Ordering
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- First-Party Delivery Services
- Third-Party Delivery Services
- Delivery Offline Ordering
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- Drive-Through
- Eat-In
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- Takeaway Online Ordering
- Delivery Online Ordering
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- Takeaway Offline Ordering
- Delivery Offline Ordering
- Drive-Through
- Eat-in
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Consumer Foodservice
Consumer foodservice is composed of cafés/bars, full-service restaurants, limited-service restaurants, self-service cafeterias and street stalls/kiosks.
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This report originates from Passport, our Consumer Foodservice research and analysis database.
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