Financial cards and payments in 2024: The big picture
The number of financial cards in circulation in Malaysia is set to grow further in 2024, accompanied by an increase in transaction volumes. This is indicative of an ongoing shift toward a cashless society, fuelled by advancements in digital payment infrastructure and changing consumer preferences.
2024 Key trends
Mobile wallets with QR code technology gain traction
Mobile wallets utilising QR code technology are rapidly emerging as a popular alternative to traditional cash payments in Malaysia. This trend reflects the growing shift towards cashless transactions, with mobile wallets increasingly viewed as a convenient and secure payment method.
Malaysian government continues to push for cashless economy
The Malaysian government continues to actively promote cashless payments as part of its broader strategy to transition towards a digital economy. This includes various initiatives spearheaded by the Central Bank of Malaysia (Bank Negara Malaysia) to lower barriers for both merchants and consumers.
International and domestic players look to increase customer base through the launch of ever-more innovative card solutions
International card operators such as Visa, Mastercard and American Express continue to dominate the financial card market in Malaysia, maintaining a significant share of transaction value and volume. These players continue to look for opportunities to expand their consumer base, such as by introducing new, competitive products that cater to the evolving lifestyles of both personal and business clients.
What next for financial cards and payments?
Financial cards and payments are expected to perform well in Malaysia over the forecast period. The use of digital wallets, in particular, is expected to see significant growth, driven by government initiatives and the increasing adoption of cashless payments.
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Overview:
Understand the latest market trends and future growth opportunities for the Financial Cards and Payments industry in Malaysia with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
If you're in the Financial Cards and Payments industry in Malaysia, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Financial Cards and Payments in Malaysia report includes:
- Analysis of key supply-side and demand trends
- Detailed segmentation of international and local products
- Historic volume and value sizes, company and brand market shares
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Financial Cards and Payments in Malaysia?
- What are the major trends key to understanding Financial Cards and Payments in Malaysia?
- How has COVID-19, recession and macroeconomic volatility impacted the market?
- How long will the market take to recover? What are the opportunities now?
- How will political context and shifting cultural values shape future growth?
- Where is future growth expected to be most dynamic?
Financial Cards and Payments in Malaysia - Industry Overview
Financial cards and payments in 2024: The big picture
2024 Key trends
Mobile wallets with QR code technology gain traction
Malaysian government continues to push for cashless economy
International and domestic players look to increase customer base through the launch of ever-more innovative card solutions
What next for financial cards and payments?
DISCLAIMER
Charge Cards in Malaysia - Category analysis
KEY DATA FINDINGS
Limited growth for charge cards as credit cards remain preferred choice
Resumption of business travel boosts commercial charge card usage
Maybank remains dominant player
Usage of charge cards expected to remain low over the forecast period
Travel-related expenses will dominate charge card spending
Rising competition from credit cards offering travel rewards
Credit Cards in Malaysia - Category analysis
KEY DATA FINDINGS
Rising credit card usage amid economic pressures, although introduction of reloading fees could impact consumer behaviour
Surge in virtual credit cards, driven by security and convenience
Increased spending on commercial credit cards in line with revival of business activities
Optimistic outlook for credit cards
Credit card issuers expand contactless and mobile payment options
BNPL will challenge credit card usage
Debit Cards in Malaysia - Category analysis
KEY DATA FINDINGS
Debit cards continue to grow in popularity
Expansion in number of digital banks enhance financial inclusion
Commercial debit cards see increase in usage, thanks to rise in business activities
Debit cards will dominate everyday spending
Increased competition among debit card operators
Multi-currency debit cards will gain traction in response to surge in travel
Pre-Paid Cards in Malaysia - Category analysis
KEY DATA FINDINGS
Pre-paid cards benefit from government push towards cashless payment framework
Decline in use of closed-loop pre-paid cards as other cashless payment methods gain traction
Touch ‘n Go continues to play important role in pre-paid card landscape
Positive outlook for open-loop pre-paid cards, driven by government initiatives to promote financial inclusion
Virtual cards to gain popularity
Projected decline in usage of closed loop pre-paid cards
The following categories and subcategories are included:
Financial Cards and Payments
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- ATM Cards
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- Commercial Charge Cards
- Personal Charge Cards
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- Commercial Credit Cards
- Personal Credit Cards
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- Commercial Debit Cards
- Personal Debit Cards
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- Closed Loop Pre-Paid Cards
- Open Loop Pre-Paid Cards
- Store Cards
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- ATM Transactions
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- Commercial Charge Card Transactions
- Personal Charge Card Transactions
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- Commercial Credit Card Transactions
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- Average Personal Credit Card Balance
- Average Personal Credit Card Limit
- Personal Credit Card Utilisation
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- Commercial Debit Card Transactions
- Personal Debit Card Transactions
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- Closed Loop Pre-Paid Card Transactions
- Open Loop Pre-Paid Card Transactions
- Store Card Transactions
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- Commercial Card Payment Transactions
- Commercial Electronic Direct/ACH Transactions
- Commercial Paper Payment Transactions
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- Personal Card Payment Transactions
- Personal Electronic Direct/ACH Transactions
- Personal Paper Payment Transactions
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- Commercial Electronic Direct/ACH Transactions
- Personal Electronic Direct/ACH Transactions
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- Commercial Cash Transactions
- Commercial Other Paper Transactions
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- Personal Cash Transactions
- Personal Other Paper Transactions
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- Mobile Proximity Payments
- Mobile Remote Payments
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Financial Cards and Payments
Payments are tracked based on the country of residence / account issuance and include outbound spend while excluding inbound spend.
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This report originates from Passport, our Financial Cards and Payments research and analysis database.
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