- Number of retail outlets
- Retail selling space
- Retail e-commerce by retailer type and product category
Retail and E-Commerce
Use trusted retail insights and data to track performance, benchmark competitors and understand the trends shaping the retail industry, digital shoppers and the future of retail.
Contact usInsight to win in a rapidly changing retail landscape
Businesses across the retail and e‑commerce industry rely on our data to understand how markets are evolving and where opportunities lie. Our retail market research provides a global view of the retail industry, combining channel performance, consumer behaviour and competitive dynamics to support strategic decision‑making.
Use our retail insights to analyse retail trends, understand how the digital shopper is reshaping demand and evaluate performance across both physical and online retail channels. With consistent, comparable data across markets, you can benchmark competitors, refine strategy and respond to changing retail consumer trends with confidence.
Compare opportunities across markets
Analyse retail and e‑commerce performance across countries, categories and channels. Identify where to invest, expand or reposition based on market size, channel dynamics and local demand patterns.
Understand the digital journey
Track how consumers discover, evaluate and buy across retail channels. Use insight into evolving digital shopper behaviour to refine customer experience, optimise channel mix and strengthen acquisition strategies.
Benchmark competitors performance
Evaluate retailer performance across markets and channels. Identify leading strategies, uncover gaps and benchmark your position to optimise growth across both physical retail and the e‑commerce market.
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Category intelligence that drives better decisions
We research eight distinct categories, with detailed sub-category breakdowns: bill payments e-commerce, foodservice e-commerce, mobility e-commerce, other e-commerce, retail e-commerce, streaming services e-commerce, ticketed entertainment e-commerce and travel e-commerce. We research 30 countries and produce modelled data where we don’t have local in-country analysts.
- Historic data and forecasts
- Annual and quarterly updates
- E-commerce data by industry, device, platform and fulfilment model
- Annual top five digital consumer trends briefing
Use our thought-provoking insights to understand the key drivers influencing industry growth.
- Industry analysis and opinions
- Megatrends and hot topics
Our market intelligence and insights support a wide range of functions across your organisation. You have a single source of truth when making your strategic decisions.
- Strategy: Strategy planning; Consumer insights; M&A
- Marketing: Category teams; Brand teams; Channel development
- Commercial: Country managers; Business development; Sales teams; Revenue management
- Research and development: Product development; Innovation
- Corporate: Investor relations; Annual reports; IPOs
We research two distinct categories, with detailed sub-category breakdowns: retail e-commerce and retail offline. We research 66 countries and produce modelled data where we don’t have local in-country analysts.
Use our thought-provoking insights to understand the key drivers influencing industry growth.
- Industry analysis and opinions
- Megatrends and hot topics
Our market intelligence and insights support a wide range of functions across your organisation. You have a single source of truth when making your strategic decisions.
- Strategy: Strategy planning; Consumer insights; M&A
- Marketing: Category teams; Brand teams; Channel development
- Commercial: Country managers; Business development; Sales teams; Revenue management
- Research and development: Product development; Innovation
- Corporate: Investor relations; Annual reports; IPOs
Examine brand performance from 300 key retailers, across 15 countries and 500+ FMCG categories.
- Company and brand data
- Quarterly online sales data
Use our thought-provoking insights to understand the key drivers influencing industry growth.
- Industry analysis and opinions
- Megatrends and hot topics
Our market intelligence and insights support a wide range of functions across your organisation. You have a single source of truth when making your strategic decisions.
- Strategy: Strategy planning; Consumer insights; M&A
- Marketing: Category teams; Brand teams; Channel development
- Commercial: Country managers; Business development; Sales teams; Revenue management
- Research and development: Product development; Innovation
- Corporate: Investor relations; Annual reports; IPOs
Solutions to help you understand industry trends and drivers
We partner with you to provide the right subscription database, custom research or report to support your decisions.
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Custom Research
Our consulting team specialises in deep exploration of your markets. Whether you are looking for more in-depth analysis of existing data, or to commission original new research we can help guide you on your pathway to growth.
Report Store
Our market research reports are your first step to understanding a category or market. Choose from tens of thousands of reports published annually. Reports are available to download immediately, an ideal solution if you need to understand key market drivers quickly.
Our research answers your biggest questions:
- What are the current retail trends shaping the global retail and e‑commerce industry?
- How is the digital shopper changing the way consumers discover and purchase across retail channels?
- Which markets, channels and categories offer the strongest growth opportunities in retail and e‑commerce?
- Where can you get reliable retail insights and data to benchmark performance and guide strategy?
What can you expect:
- An expert will reach out to schedule a demo and gain a deeper understanding of your business needs
- Experience a personalised walkthrough of the platform
- We’ll follow up with a tailored solution and clear next steps
Explore our retail and e-commerce insights
Saks Global’s Decline Signals a Watershed for US Department Store Retail
Recent developments at Saks Global do not suggest a recovery, but rather a re-sorting of relevance within the department stores channel. Saks Global, which operates Saks Fifth Avenue, Neiman Marcus, and Bergdorf Goodman, will emerge from its bankruptcy following USD500 million financing during 2026. However, it will do so with a significantly reduced store footprint, reopening questions about its long-term viability, the future of department store retail in the US, and which players may fill the gap in luxury distribution.
GenAI Discovery and the Changing Shopper Funnel
AI is no longer just influencing how consumers discover products, it is beginning to mediate decisions and shape purchases before shoppers even reach a retailer. The trend is shaping commerce across markets globally. From AI-assisted search and recommendation engines to emerging agent-led discovery and checkout journeys, a new commerce model is forming - one that compresses the funnel, redefines shopper trust and visibility for brands and retailers
Snacks E-Commerce: How Social Media and AI Are Reshaping Discovery
Global e-commerce snack sales now total USD57 billion, growing faster than most channels except warehouse clubs and discounters. Recommendation algorithms have proved highly effective for snacks due to strong repurchase rates, with growth driven by lower marketing costs, amplified reach potential, and alignment with digital-native consumers.
ShopTalk Europe
Shoptalk Europe is one of Europe’s leading retail and commerce innovation conferences, bringing together retailers, brands and technology leaders to explore the future of retail.
World Retail Congress
The World Retail Congress 2026 brings together global retail leaders to explore the key growth drivers shaping the industry’s future.
Shoptalk Spring 2026
Shoptalk Spring is where the future of retail gets real. 10,000+ trailblazers, 200+ game-changing speakers, and bold ideas that will transform your business.
Smart loyalty systems fuel growth as AI-driven commerce exceeds USD700 billion
AI-influenced e-commerce is forecast to exceed USD700 billion by 2029, underscoring the role of intelligent loyalty systems in retail.
Online sales to reach over 30% of skin care purchases in 2026 as digital beauty accelerates
Nearly 40% of global skin care sales are expected to take place online by 2030, as digital-first strategies and AI-driven discovery reshape beauty buying behaviour.
AI-driven referrals grew over 300% in 2025
Generative AI platforms are transforming how consumers discover and purchase products, with AI-driven referrals to retail websites surging 304% from January to December 2025.
[Opportunity Minded] Optimise Your Retail Channel Mix
Are you selecting and selling through the right retail channels? Refine your distribution strategy with data-driven insights from this Opportunity Minded episode.
What is Driving Global Retail Sales Growth?
Uncover the trends that are reshaping the retail landscape and find out what the future holds for global retail through 2028.
How AI is rewiring the traditional shopper funnel
Watch our webinar with Semrush where we explore how consumer intent, AI interfaces and digital behaviour are converging to reshape e-commerce and where the earliest disruption signals are appearing.
Eyes on Africa 2025 - Unlocking consumer goods growth opportunities in Africa
Join the Eyes on Africa 2025 Webinar to navigate the evolving African consumer landscape and identify strategic growth opportunities in Sub-Saharan Africa. In this live session, attendees will gain key insights into consumer behaviour, digital innovation, economic trends, and actionable strategies to unlock long-term business success.
Don’t miss the opportunity to gain fresh insights and practical strategies to transform your business and capitalise on emerging growth opportunities in the rapidly evolving FMCG sector.
2025 Asia Pacific Outlook: Snacks trends and opportunities
This webinar identifies pockets of growth in the snacks industry within Asia Pacific. Learn how to navigate dynamic markets, where to refocus priorities and which brands are leading innovation and market expansion.
Top 100 FMCG brands in e-commerce
E-commerce is reshaping FMCG. Explore the top brands by 2024 online sales, see how they’re performing in 2025 and uncover winning growth strategies in our free sample report.
Trending Topics: Cross-Industry Shifts Into 2026
What are trending topics? Read about the five you should prioritise to remain competitive in this report.
Digital Native Brands: The next frontier of CPG disruption
Digital Native Brands (DNBs) have quickly evolved from experimental start-ups to some of the most innovative forces in global consumer markets. Download our report to uncover why DNBs are both a threat and an opportunity for CPG players and why FMCGs must integrate them into future growth strategies.